Tech'xperts
ICE -- In case of EmergencyThe Differences in Rechargeable Batteries
Limit your cellular "roaming fees," by reprogramming your phone
My Battery Is Wet! What Do I Do Now?
Wi-Fi: Wireless Networking for Everyone
Why does my Two-way portable radio, cellular phone or Nextel radio work better in the fall and winter?
ICE -- In case of Emergency
When every second counts, emergency medical personnel need answers fast so they can quickly and safely give you or your loved ones the medical care so desperately needed. Today more than ever before, they're turning to your cell phone for those clues.But they need your help. All you need to do is enter your In Case of Emergency (ICE) contact information into the address book of your cell phone. That way your ICE contact can answer the important questions for you - when you can't. Here's what you need to do:
- Type the acronym ICE followed by a contact name (for example, ICE - mom or ICE - David) into the address book of your cell phone.
- Save their phone number.
- Tell your ICE contact that you listed them.
- You'll also want to make sure your ICE contact knows about any medical conditions that could affect your medical treatment.
- Make sure if you are under the age of 18, that your ICE contact is a parent or guardian authorized to make decisions on your behalf.
The Iowa Emergency Medical Services Association has endorsed the use of the ICE concept because it helps them make sure you get the right treatment as quickly as possible...treatment which could save your life.
Join ICE today, it could save your life!
Go to top of pageThe Differences in Rechargeable Batteries
There are three different types of batteries being used today in two-way radios and other electronic devices: Nickel Cadnium (NiCd), Nickel Metal Hydride (NiMH), and Lithium Ion (Li-ion). To get the most out of these batteries, you must recharge them in a particular way. In all cases, if the two-way radio is attached to the battery while charging, the two-way radio must be turned off because voltage spikes could ruin the radio. Additonally, the two-way radio draws more current when turned on than the battery charger delivers, in turn depleting the battery if the two-way radio is left on.NiCd:
The capacity of this battery is higher than alkaline. Remember to charge the battery only when it is nearly depleted and charge the unit for two hours after the full indicator light comes on. This type of battery has more "cycles" than Lithium or NiMH batteries and can be charged and discharged many times.
- Tip: Don't leave the battery in the charger for more than two days. After two days of charging the chemistry of the battery deteriorates.
NiMH:
This battery operates at a 30% higher capacity that the NiCd. When charging you'll want to follow the same steps as the NiCd.
- Tip: This battery should be completely discharged every three months. It cost more than the NiCd but has a higher memory capacity.
Li-ion:
The Li-ion battery operates at a very high capacity. You can charge it as often as necessary.
- Tip: This battery is lightweight and has the most stable memory, making it also the most expensive.
To determine which battery best meets your two-way radio needs please contact Electronic Engineering.
Go to top of pageLimit your cellular "roaming fees," by reprogramming your phone.
Every month new cellular towers are added, and roaming agreements between the various cellular carriers can change.By routinely updating your cellular phone roaming preferences, through an easy "over the air" programming method, you can minimize the chance that you will incur incorrect roaming fees.
In most cases this will take less than a minute. Just follow these easy steps - but make sure that you are in your home digital area.
- Power on your phone
- Dial * 2 2 8 "SEND"
- Follow the instructions. Remain on the phone while it is being programmed. Press "END" when the recording says programming is complete.
This process works with Verizon and US Cellular. It is recommended that you do this updating at least every three months.
Go to top of pageMy Battery Is Wet! What Do I Do Now?
If you carry a wireless device (two-way radio, cellular phone or pager), chances are it will encounter water at some point in its life. Most commercial grade wireless products are water-resistant, but what does that mean? That means that it will withstand a spray or mist without seriously compromising the sensitive electronics within. The device is fitted with special gaskets to keep moisture out. Sometimes, people mistake "water-resistance" for "waterproof." With the exception of very high-tier submersible models, no wireless device is truly waterproof.If you have dropped your wireless device in liquid and it has been completely immersed, first of all, don't panic. Retrieve the device as quickly as possible. Then, remove the battery immediately. Just shutting the power off by the switch isn't good enough. Even with the power off, the battery is still supplying parts of the device with power.
At this point, if you are able to make it to our service department, you should as soon as you can. We take the device apart, give the chassis a bath in a special solution that displaces water and then dry it under a heat lamp. Under most circumstances, there will be no permanent damage. But what if you cannot make it to us? After you remove the battery, you can let the device sit for a few days while the interior dries out. How long it takes depends on the length of time it was in water and the particular model. It is important to wait until all the moisture has dried because water can hide in places that you cannot see. It is also possible to open the device and dry it out with a hair dryer, but we don't recommend it. Things can be damaged when people untrained in wireless repair open them.
Something worth considering is a special waterproof bag that the device fits into that will keep it dry. You can even talk and listen while the device is in the bag. Considering what some products cost, it pays to help prevent accidents. A wireless device can be destroyed if it gets wet inside and is not dealt with quickly.
Quick Reference For Liquid Exposure
- Remove the battery immediately! Don't attempt to power up.
- If possible, place the wireless device in direct sunlight (battery too) and allow it to air dry for at least two hours.
- Have equipment checked for corrosion by our Tech'xperts.
Corrosion can continue to grow and cause problems after the device has dried and appears to be working. A timely service appointment could be the difference between the life and death of your wireless device.
Go to top of pageWi-Fi: Wireless Networking for Everyone
"Wi-Fi," or wireless fidelity, is a term that many have seen, but what is it and what does it do? Basically, it is wireless networking between computers. It takes the place of expensive cable networks and switchgear because it uses unlicensed low-power RF frequencies to complete the connections in a network.The applications for this technology range from the home users to small businesses. The biggest advantage it has over wired networks is that there is very little labor and materials involved in making the connections. This is especially advantageous for homeowners who are not comfortable with pulling cables through walls, and for businesses that need to set something up quickly and economically. This technology has also proven to be useful in hotels and airport terminals. Since Wi-Fi is an industry-standard protocol, known collectively as 802.11, a laptop computer with the right option card can join a Wi-Fi network at a hotel and access the Internet just as it would at home.
Disadvantages are few, such as short operating range and security at public terminals, or "hot spots" may be difficult to achieve because many do not use the newest encryption techniques that ensure the highest level of privacy. But for most users, the ability to surf the Internet at poolside or from their kitchen table is a prospect unheard of just a few years ago. With Wi-Fi, it may finally be the time to "retire the wire."
Go to top of pageWhy does my Two-way portable radio, cellular phone or Nextel radio work better in the fall and winter?
Believe it or not - it is true.Radio Frequencies are simply electromagnetic waves that travel through the air, and when they encounter buildings, walls, hills, valleys, even trees they pass through these objects losing some of their energies. In some cases they are slightly deflected and in some situations they even bounce and head in a different direction.
For some very high frequency radio waves (800 MHz or above) like cell phones, Nextel radios, and even some trunked radios, which do have very good penetration into building and homes, foliage (leaves) are one of the worst interrupters of good radio signals and this interference is technically referred to as attenuation. Many airtime companies try to compensate for this phenomenon, but it does still exist.
So when the leaves on the trees fall off, signals can travel easier, and fewer signals are lost or re-directed - so your phones and radios appear to "work better". When spring comes - and the leaves are on the trees - the signals are definitely affected. Strange yes, but it is true!
Our communication consultants are experts when it comes to wireless products and services and can provide insight on how to get the most from your wireless devices.
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